NCDRC CONSUMER COMPLAINT NCDRC NCDRC Eleven years in the queue, andthe plan replaces the forum
[ NCDRC ]

NCDRC closes 34 Jaypee homebuyer cases, the oldest from 2015: remedies now lie in the Adani and Suraksha plans

Resolution plans approved for both Jaiprakash Associates and Jaypee Infratech bind every allottee, the Commission held, rejecting the plea that consumer remedies survive Section 31 of the IBC and sending each buyer to whichever plan lists their tower. Only the right to come back if the plans are not implemented is kept alive.

The National Consumer Disputes Redressal Commission has closed 34 cases brought by Jaypee homebuyers against Jaiprakash Associates Limited (JAL) and Jaypee Infratech Limited (JIL), the oldest filed in June 2015. The buyers wanted possession, interest and delay compensation. On 27 October 2026 the Commission told them those claims now live inside two approved insolvency resolution plans.

Presiding Member Dr. Inder Jit Singh, writing for himself and Member Shashi Nandkeolyar, held that a plan approved under Section 31 of the Insolvency and Bankruptcy Code, 2016 binds every allottee. The 32 complaints and two execution applications stand closed, subject only to the right of the buyers to return if the plans are not implemented within their timelines.

Eleven years, two insolvencies, one order

The lead case, Consumer Complaint No. 528 of 2015, was filed on 23 June 2015 under Section 12(1)(c) of the Consumer Protection Act, 1986. Rajeev Kumar Singh, Pratima Rathore and eighteen other sets of allottees of the AMAN project sued JAL and JIL for possession of their flats, interest on their deposits and delay compensation.

Then both companies went into insolvency. The moratorium imposed by the National Company Law Tribunal (NCLT) barred consumer proceedings, and the complaints were adjourned without a date. They came back to life only after resolution plans had been approved for both corporate debtors.

Thirty-five matters were listed together on 30 September 2026: 32 consumer complaints and three execution applications, in which buyers who had already won orders were trying to enforce them. The complainants ranged from individual couples to buyer associations such as the Jaypee Klassic Oil Home Buyers Association, the Jaypee Buddh Circuit Studios Buyers Association and the Jaypee Kove Buyers Association.

One execution application, EA/645/2023, was delinked. Nobody had appeared for the decree holder, and JAL had not filed a formal closure application, so the Commission listed it for 27 November 2026 after notice. The common order therefore decides 34 cases.

Two plans, two new owners

JIL went into the corporate insolvency resolution process first. On an application by IDBI Bank under Section 7 of the IBC, the NCLT Allahabad Bench admitted it on 9 August 2017 and appointed Anuj Jain as interim resolution professional. The Supreme Court ordered the process to restart on 9 August 2018 in Chitra Sharma v. Union of India.

Homebuyers were represented in the committee of creditors through an authorised representative, Kuldeep Verma, appointed on 13 January 2020. Following Supreme Court directions of 24 March 2021 in Jaypee Kensington Boulevard Apartments Welfare Association v. NBCC, the committee approved the plan of Suraksha Realty Limited and Lakshadeep Investments and Finance by 98.66 per cent of votes.

The NCLT Principal Bench approved that plan on 7 March 2023 and the National Company Law Appellate Tribunal (NCLAT) upheld it on 24 May 2024. According to JIL, clauses 17.6, 17.14, 17.16 and 34.79 of the plan give homebuyers delivery of their units in full and final settlement, bar refunds to active homebuyers, and declare consumer forum proceedings infructuous.

JAL followed. Its insolvency process began on 3 June 2024 before the NCLT Allahabad Bench, with Bhuvan Madan as interim resolution professional. The committee of creditors approved the plan of Adani Enterprises Limited on 18 November 2025. The NCLT approved it on 17 March 2026, clarified on 8 May 2026, and the NCLAT upheld it on 4 May 2026.

The JAL plan took effect on 21 May 2026. Management and control passed to the successful resolution applicant, and from 30 July 2026 the company has been renamed Adani Infrastructure Integrated Solutions Limited. The plan provides for delivery of units and an exit option, and extinguishes claims for refund, interest, penalties and delay compensation arising before the relevant date.

What the buyers argued

The 34 cases did not speak with one voice. In fifteen of them, including the lead case, nobody appeared for the complainants at all. In nine, counsel said they had no serious objection to closure provided their rights under the plans were protected and the developers were directed to comply strictly within the prescribed timelines.

In four, the complainants left the decision to the Commission. In four others, CC/1979/2016, CC/1833/2017, CC/2663/2017 and CC/3362/2017, counsel fought the closure applications and were heard at length. Their case was that a resolution plan cannot extinguish statutory consumer remedies or penal consequences under a beneficial legislation, and that JAL and JIL, having allotted jointly, were jointly and severally liable.

Deepa Sharma, the complainant in CC/1445/2017, appeared in person. She did not object to being governed by the plan. Her complaint was that the developer was not executing it, that a committee formed by the Uttar Pradesh government was examining such non-compliance, and that the tower holding her unit “possibly stands abandoned”.

In EA/117/2021, the decree holder had received possession while the case was pending but was still pursuing delay compensation and the occupancy and completion certificates. The judgment debtors said the certificates had been received and offered to supply a copy, while insisting that compensation was a matter for the plan.

Dhruv Gupta appeared for JAL in every case, and Sameer Sagar for JIL in the lead matter. Dedesh Panda led the contesting complainants in CC/1979/2016, and counsel in CC/2663/2017 and CC/3362/2017 adopted his arguments.

Section 31 and the fresh slate

The Commission began with the text of Section 31(1) of the IBC. Once the adjudicating authority approves a plan, it binds the corporate debtor, its employees, members and creditors, including the Central and State governments and local authorities, as well as guarantors and other stakeholders. The moratorium ceases on approval.

It then relied on paragraph 102.1 of Ghanashyam Mishra and Sons v. Edelweiss Asset Reconstruction Company, (2021) 9 SCC 657. Claims provided for in a plan stand frozen; claims not part of it stand extinguished on the date of approval, and no person may initiate or continue proceedings on them.

Committee of Creditors of Essar Steel v. Satish Kumar Gupta, (2020) 8 SCC 531, supplied the second limb. A successful resolution applicant takes over the business on a “fresh slate” and cannot be faced with undecided claims after the plan is accepted. Innoventive Industries v. ICICI Bank confirmed that Section 238 gives the Code overriding effect over inconsistent laws.

Applied to AMAN, the result was straightforward. The complainants were homebuyers, so their claim for possession, interest and delay compensation was governed by the JIL plan. Under it, delivery of the unit is the full and final settlement, old claims for interest and compensation do not survive, and consumer proceedings are not to be continued.

The joint liability plea failed because the ground beneath it had shifted. Plans now stand approved for both JAL and JIL, and the developers told the Commission that every project appears in one plan or the other, with no overlap. A buyer must look to the plan that lists their tower. The bench put it this way at paragraph 12:

no residual claim against either corporate debtor which can be adjudicated by this Commission

The reliefs sought were, in the Commission's words, civil and compensatory claims arising from pre-insolvency dealings with allottees, exactly the kind of claim against the corporate debtor that Section 31, Ghanashyam Mishra and Essar Steel treat as crystallised in the plan. The Commission stressed it was not deciding the liability of anyone other than the two corporate debtors.

Two of the lead complainants had already taken possession and settled. Navneet Garg and Pragya Garg were permitted to withdraw on their pending application of 2019, and their names were deleted. The remaining complainants, like all other homebuyers of the two companies, are entitled to the delivery or exit the plans provide.

The bench also pointed to its own record. It had taken the same view on the same corporate debtors five times before, in orders of April 2024, February 2025 and, most recently, 18 August 2026 in CC/1792/2017. The contentions raised in the contested cases had been considered and rejected in that last order.

Deepa Sharma's grievance was treated as one about implementation, not entitlement. Alleged non-execution of a plan and the possible abandonment of a tower, already before a state government committee, could not be adjudicated in a consumer complaint. Her protection lay in the liberty to proceed afresh if the plan is not implemented.

One opposite party stood outside the ring. In CC/986/2019, ICICI Bank was the third opposite party and is not a corporate debtor. The closure covers only the claims against JAL and JIL, and nothing in the order decides or affects the liability of the bank, if any exists in law.

The safety valve: restoration if plans fail

The developers had made a categorical statement on 30 September 2026, recorded in the order. They are bound by the approved plans, committed to implementing them in full within the prescribed timelines, and the allottees are free to initiate proceedings if they fail. The Commission said the closure must be read in the light of that statement.

The order therefore closes the cases on terms. Every claim against JIL is governed by the plan approved on 7 March 2023, and every claim against JAL by the plan approved on 17 March 2026, according to which plan lists the complainant's project or tower. The buyers are at liberty to pursue whatever remedy the applicable plan gives them.

JAL, JIL and their successors must strictly comply with the plans and deliver possession or give effect to the exit option within the plan timelines. If they or the successful resolution applicants fail to do so for any complainant, that complainant may approach the Commission to restore the complaint or execution application, or file fresh proceedings.

There is no compensation, refund or interest in the order itself. What the buyers receive is the plan entitlement and a route back to the Commission. The directions bind whoever now owns or controls the two companies, and the order names Adani Infrastructure Integrated Solutions Limited as the entity bound in place of JAL.

Order

The closure applications of JIL and JAL in the lead case and the corresponding applications in the connected matters were allowed. Further proceedings in CC/528/2015 and 33 connected matters, 31 consumer complaints and two execution applications, were closed on the terms set out above. EA/645/2023 in CC/2353/2017 was delinked and listed for 27 November 2026.

In EA/117/2021, the judgment debtors must supply a copy of the occupancy and completion certificates to the decree holder, whose delay compensation claim is governed by the applicable plan. Deepa Sharma in CC/1445/2017 has liberty to pursue her non-implementation grievance before the appropriate forum.

The order does not affect the liability of ICICI Bank in CC/986/2019. All other pending applications in the 34 cases stand disposed of.