[ Legal Templates ]
Consumer and Banking Complaint Formats
Complaints to sellers, banks, insurers and online platforms, and to the Consumer Commission, the RBI Ombudsman and the Insurance Ombudsman when the first complaint does not work.
Sample formats, not legal advice. This is a sample format for general information. It is not legal advice and does not create a lawyer–client relationship. Facts, court practice, court fees and stamp duty differ by state and by case. Check the current law and your local court rules, or speak to an advocate, before you file, send or sign it.
S.35 CPA 2019Consumer ComplaintComplaint to the District or State Consumer Commission for defective goods or deficient service.CPA 2019Consumer Legal NoticeFinal written demand to a seller or service provider before you approach the Consumer Commission.RB-IOS 2026RBI Ombudsman ComplaintFree complaint to the RBI Ombudsman when a bank, NBFC or payment company fails to resolve your grievance.RB-IOS 2026Complaint Letter to BankWritten complaint to your bank — the compulsory first step before going to the RBI Ombudsman.